• Tickets, prices, show times, hours and days of operations are subject to change without notice.
• All facilities are used at own risk and management reserves the right to limit entry into Gold Reef City and/or to evict, without refund, any person, not abiding by the General Rules, Boarding Notices or Park Guides.
• Under no circumstances will management or the owners be liable for any losses or damages sustained as a result of injuries, theft or accidents, whatsoever arising, whether occasioned by any person failing to abide by these Rules and Boarding Notices, or by own act or omissions. Any queries must be directed to management who are responsible for the operating and management of Gold Reef City.
• If you wish to leave Gold Reef City and return later that day, you can do so without being charged by having your hand stamped at the Main Entrance between 09h30 and 15h45 only. Retain your admission ticket at all times.
• Gates at entrance to the Theme Park close at 16h00 - no entry after 16h00. Unfortunately pass out stamps can only be issued between 09h30 and 15h45. The queue cut off time for all the rides is 16h30.
• Depending on your personal health status please be advised that Gold Reef City thrill rides can be hazardous to your health. For your safety, some rides and attractions are restricted according to your child's height and age. No smoking, eating or drinking allowed on the rides.
• Shoes must be worn in the park at all times.
• Performances, operating times, prices, availability of rides and order facilities subject to change without notice or refunds at management's discretion. When unsafe weather conditions dictate, certain rides, shows and attractions may be closed.
• First Aid: for your safety, nurses are on duty during park operating hours.
• No firearms or other dangerous objects are allowed into Gold Reef City under any circumstances and offenders will be prosecuted without exception. Management reserves the right to confiscate any such items found.
• No offensive behavior as a result of alcohol or other controlled substance abuse permitted in Gold Reef City.
• No pets, skateboards, roller blades, radios or bicycles are allowed into Gold Reef City.
• All children 12 years and under are subject to a responsible adult's supervision.
• Guests must be at all times dressed including shoes and shirts, in keeping with the family theme promoted at Gold Reef City.
• No advertising any form by the public is permitted in Gold Reef City.
• Guests may not bring their own food or beverages of any kind or form into Gold Reef City.
• All signage inside Gold Reef City is in English. If any instruction is unclear, please ask Guest Services for assistance.

Underground Mine Tour Rules

• No persons who suffer from claustrophobia may go on the underground mine tour
• No pregnant women may go on the underground mine tour
• No persons with disabilities may go on the underground mine tour

WE ARE SORRY BUT NO RAINCHECKS OR REFUNDS CAN BE GIVEN DUE TO INCLEMENT WEATHER OR MECHANICAL FAILURES.

Back to Top